We built an economy around human psychology. We’re about to share it with buyers who have none.
By Futurist Thomas Frey
Every marketing department on Earth was built on the same foundation: human psychology. Desire. Status. Fear. Convenience. Beauty. Loyalty. Impulse. A century of advertising theory rests on the assumption that the entity making the purchasing decision has emotions worth appealing to.
That assumption is about to stop being universally true.
We are approaching an economy in which humans are no longer the only entities making purchasing decisions. Robots — autonomous vehicles, delivery bots, drones, industrial machines — don’t care about status or beauty or impulse. But they still consume. They consume electricity, replacement parts, compute, bandwidth, software, maps, data, maintenance, insurance, charging capacity, transportation services, security, storage, and machine-to-machine services. And increasingly, they’re starting to decide for themselves which vendors to buy those things from.
This isn’t a distant hypothetical. It’s already showing up in the infrastructure being built right now, in 2026, by companies you already do business with.
Continue reading… “Marketing to Robots: The Rise of an Entirely New Class of Consumers”